894 is a quick, convenient, secure and easy way to perform your banking transactions (transfer money, check balance, buy airtime, pay bills and lots more) anytime and anywhere, using any type of phone without need for internet connectivity or data.
Once you have a FirstBank account with a linked debit card, a phone number profiled for SMS alert and a mobile phone, you are just one dial away from enjoying the unbeatable 894 experience.
Simply dial *894*0# to get started!
Customers can also dial *894# and get access to Quick Banking services in a menu-based layout without having to dial the codes.
When dialed, two options are displayed for the customer to choose from:
- Quick Banking- Follow prompts to access the listed services for FirstBank account holders ONLY.
- Firstmonie- For electronic wallet- based transactions. This product is available to both account holders and non-account holders.
FREQUENTLY ASKED QUESTIONS
What is 894?
894 is a quick, convenient, secure and easy way to perform your banking transactions (Transfer Money, Check Balance, Buy Airtime, Pay Bills and lots more) anytime and anywhere, using any type of phone without internet (data).
Who can use this service?
All Individual account holders with phone numbers enrolled on the Bank’s SMS alert platform. Joint, corporate, and multiple signatory accounts are not eligible for this service.
What services are available on 894?
You can transfer money, buy airtime for yourself and others, check your account balances, make purchases, pay your bills, open accounts, and lots more.
Can I use the service on more than one of my accounts?
Yes, you can.
How do I enroll for 894 services?
If you have an existing FirstBank debit card(s) linked to your account(s):
- Simply dial *894*0#
- A list of masked debit card numbers linked to your account is displayed
- Select your preferred debit card
- Enter the 4-digit Personal Identification Number (PIN) for the selected debit card
- Create a new 5-digit PIN
Your number is now LIVE on the FirstBank USSD Quick Banking Service
Is this service available on all mobile networks?
Yes, all subscribers of Airtel, MTN, Globacom and Etisalat networks can use and enjoy the services.
How secure is the 894 Mobile Banking?
894 is secure as it requires registration and PIN authentication on all your banking transactions.
Who do I contact for support or enquiries?
Please call 0700FIRSTCONTACT (0700-34778-2668228), or email firstname.lastname@example.org. You may also visit the nearest FirstBank branch.